Effective Date: March 26, 2026
Website: https://glamnation.co.uk
Operated by: WMS Global Ltd
🚚 Shipping Policy
1. Delivery Locations
Glam Nation delivers across the United Kingdom.
2. Order Processing
- Orders are processed within 1–2 working days
- Orders are not processed on weekends or public holidays
3. Delivery Time
Estimated delivery time:
- 5–10 working days (standard delivery across the UK)
Please note: Delivery times may vary during peak periods or due to unforeseen delays.
4. Shipping Costs
- Free shipping may be offered on selected products or promotions
- Standard shipping charges will be calculated at checkout where applicable
5. Order Tracking
- Once your order is dispatched, you will receive a tracking link via email
- Please allow 24–48 hours for tracking updates
6. Delays & Issues
If your order is delayed or missing, please contact us at:
📧 [email protected]
🔄 Returns Policy
7. Returns Eligibility
You may request a return within 14 days of receiving your order.
To qualify:
- Item must be unused and in original packaging
- Item must be in resalable condition
- Proof of purchase is required
8. Non-Returnable Items
The following items cannot be returned:
- Opened or used personal care/beauty products
- Items marked as final sale
- Gift cards
9. Faulty, Damaged or Incorrect Items
If you receive a faulty or incorrect item:
- Contact us within 48 hours of delivery
- Provide photos and order details
We will:
- Offer a replacement, or
- Issue a full refund (including shipping where applicable)
10. Return Process
To initiate a return:
- Email [email protected]
- Include your order number and reason for return
- Wait for approval and return instructions
Returns sent without approval may not be accepted.
11. Return Shipping
- Customers are responsible for return shipping costs unless the item is faulty
- We recommend using a tracked delivery service
12. Refunds
- Refunds are processed once the returned item is received and inspected
- Approved refunds will be issued within 5–7 working days
- Refunds will be made to the original payment method
13. Consumer Rights
This policy does not affect your statutory rights under UK consumer law, including the Consumer Rights Act 2015.
📩 Contact Us
For any shipping or returns queries:
WMS Global Ltd
📧 [email protected]
📍 United Kingdom
